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Global Intelligence Summit - Takeaway #4, Technology, Analysis & COVID-19

Posted By AIRIP President, Friday, October 16, 2020
Our final Global Intelligence Summit takeaway stems from Day Two's Technology, Analysis and COVID-19 panel:  
These breakout sessions had great participation from AIRIP members from a number of industries, to include banking, professional sports & entertainment, pharmaceuticals, and public sector organizations. Many participants explained that their companies and organizations were now operating relatively efficiently in the virtual world. Some were quicker than others to react to the pandemic; those that were better positioned for the move to virtual work had already incorporated technologies into the business operations. Some companies had created policies and procedures to facilitate employees with family care responsibilities, telecommuters, etc. The majority of contributors cited technologies that allowed teams to communicate amongst themselves, and with other business units. One challenge cited was the cost of changing platforms - more from an emotional aspect than a financial one. Technology platforms can be very "sticky" and teams may be reluctant to change once they become familiar with them. Another challenge in the post-pandemic world will be how companies decide to balance collaboration between the real and virtual environments. Some people will like the flexibility of continuing to work from home, while others will want what they view as a productive office environment and separation from their homelife. This will surely be an interesting dilemma that every company and individual will need to work through in the coming years. 

The conversations gravitated to discussions on artificial intelligence (AI), machine learning (ML) and other more advanced technologies. Most analysts agreed that their careers were not immediately threatened by AI/ML, rather these technologies would change the way intelligence analysis was performed. Ideally, big data will be better aggregated into a way where analysts can spend more time actually analyzing, opposed to searching and sifting through data. It was noted that there may be a natural cultural/organizational resistance among some to: learn how to use these technologies; fear of programming/coding, fear of being replaced/downsized by technology; and fear of having to switch to a new technology once they learn one. Success stories were shared by some; for example, two participants described how they learned basic Python coding to simplify data sorting. They explained how they committed several (many!) hours to teach themselves an algorithm that now saves an average of 20 minutes per day, every day. Anecdotes like these motivated others to join in and share other examples of how adopting new technologies was benefiting their teams. 

Ethics was identified as a necessary item to monitor as AI/ML is further utilized. For example, teams may be required to ensure that big data is not manipulated in a way that could be construed as bias towards particular groups or individuals, or could be viewed as an invasion of privacy by customers, employees, or others. One participant provided an anecdote of how an intelligence team learned that AI/ML had aggregated data and focused on particular groups. The team quickly resolved the issue and deleted the data; it was a valuable lesson learned for future algorithms and analysis. 


Thank you to breakout session moderators Mike Mallard and Melissa Zellner!

Tags:  AIRIP  Biological Disasters  Covid-19  Ethics  Global Intelligence Summit  Information Sharing  Risk Intelligence 

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Global Intelligence Summit - Takeaway #3, Crisis as an Opportunity for Reinvention

Posted By AIRIP President, Wednesday, October 14, 2020
Day One of AIRIP's 2020 Global Intelligence Summit also focused on Reinvention, specifically in the wake of crisis.  Thank you to AIRIP business partner ONTIC for collaborating on this white paper (download here):
There is undeniable value and recognition for the work corporate security professionals are doing in the COVID-19 era to keep organizations and their employees safe. However, as the needs and challenges of security teams are evolving in today’s environment, this shift opens the door for reinvention.
In this whitepaper, we share how the COVID crisis has shaped the opportunity to reinvent the role that corporate security teams play within organizations, while also exploring topics including:
  • Core challenges resulting from COVID
  • Opportunities to plan for an increase in security resources
  • Elevated standards for executive’s personal security in home environments
  • Expanded reach and influence of security professionals within an organization

Tags:  AIRIP  Global Intelligence Summit  Professional Development  resilience  Risk Intelligence 

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Global Intelligence Summit - Takeaway #1, Resiliency in Challenging Situations

Posted By AIRIP President, Thursday, October 8, 2020

On September 16, AIRIP’s 2020 Global Intelligence Summit kicked off with a fantastic keynote address by Dr. Rob Morgan, a psychologist with the U.S. Naval Academy in Annapolis, MD. AIRIP leadership thought that the membership would particularly benefit from Dr. Morgan’s approach to building resiliency out of challenging situations, as we all continue to navigate the Covid-19 environment.


Following Dr. Morgan’s thought-provoking presentation, AIRIP hosted breakout sessions so that members could discuss more in-depth their own ways of managing stress. In concert with Dr. Morgan’s suggestion of creating responses to stressors at a multitude of levels, here are some of the salient takeaways shared:


Biological: Members cited the importance of exercise, but also amending exercise habits to meet the moment (i.e. switching to online classes when gyms are closed). Also identifying the internal “want” to be lonely vice wanting company and adjusting (so, maybe alternating from solitary walks to distanced walks with friends). Someone also suggested focusing on an activity that commands all of your attention, like yoga or journaling, as a way to escape news/work/other stressors.


Self: One member shared a great insight from her boss: Prioritization is not saying no to bad ideas, it’s saying no to good ideas. Sometimes we need to actively turn away from an idea or activity we’d normally gravitate to, in order to maintain a personal boundary. It’s admitting there are things out there we should be doing but cannot do.


Another great idea offered from the group was using our professional skillsets to help us manage the crisis. One participant is a crisis manager at her company, and tried to break down Covid into various chunks in order to process and tackle it. Another member chimed in and said that when he first went into quarantine and there were so many unknowns, he used his skills as a researcher to dig as deep as he could into whatever information was available at that time – focusing on (and enhancing) the knowns vice the unknowns.


Group: One participant specifically cited creating a teaching pod for his kids and the kids of friends. Notably in order for this to work, everyone needs to be on the same wavelength as far as Covid behaviors.


Organizations: One member said that once quarantine was in effect, her team met daily on Zoom. This made her feel very anxious – often her kids were in the background, being loud, or she wasn’t feeling camera-ready. She finally approached her boss and shared her sentiments. Now she can choose whether they share their Zoom screens during the daily check, and can also decide whether or not to have mics on. This is a great example of compromising in the workspace – the daily checks are clearly important to the member’s manager, but she’s found a way to make them more manageable for her.


Another member emphasized the importance of building a culture of recognition at work to motivate and express thanks – providing both emotional support and career support.


Community: One participant championed simply holding calls to discuss anything other than work, using industry and team happy hours as a place to connect socially, beyond professionally.


Another member offered a suggestion of pivoting to online training across companies, keeping people engaged and learning new things – building a broader community across the industry.


Society: A member observed that covid has cut at trust being at the heart of society, and that we have to continue to trust in others, which is a challenge.


To learn more about Dr. Morgan’s work and approach to building resiliency, check out his LinkedIn profile!


Thank you to breakout session moderators Elena Carrington and Suzanna Morrow for this write-up!

Tags:  AIRIP  Covid-19  Global Intelligence Summit  Resilience  Risk Intelligence 

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